Vivaldi Real Estate ltd standardized operating procedures include the the following:

• I

  prospective clients may be required to show identification but only when making a written offer, when signing any agreement, or if requested by the building where the client is beeing introduced, or by the dweller of the unit ;

• II

  an exclusive broker agreement is required only when the prospective buyer is shown properties listed by a third broker, or when a seller wants to be represented by Vivaldi Real Estate, ltd in a real estate transaction; the exclusive broker agreement may be in reference to a specific property being shown or principal being introduced to the owner ;

• III

  no pre-approval for a mortgage loan is required unless or until this pre-approval is specifically requested by the seller or by the building in the purchase application.